Grand Kakinada by GRT Hotels

facilities, hospitality of staff. special thanks for staff at reception. Staff at restaurant. Best hospitality by hotel employees.

nothing. It was a great experience.

Great stay and nice to come when tea was offered, and Christmas season is in. Great food and great ambiance with free foot spa.

The lady registering our booking was not very nice, but all other staff were very nice.

This Hotel is absolutely top class. For this price we haven't come across the luxury, cleanliness, service and included fabulous breakfast anywhere in the world having travelled many places in the World.The staff have been exceptional in their service.The room was fantastic with a very good ambience and comfort. The furniture in the room is top class and absolutely cleanOverall we had a great stay and highly recommend for anyone visiting Kakinada.Bala Subramanyam Sydney Australia

Everything was perfect. Couldn't ask more

Location and food

The AC was not working on my first night and the staff refused to change my room even though there were rooms. The AC technician measured the temperature at 24 degrees which means it was a FAN vs an AC.

Friendly and helpful staff. Great spacious room. Excellent treatments in spa. Very high standards.

I felt the price was a bit too high for the location.

Had comfortable stay. Good breakfast. Value for money

The staff are very helpful and courteous. Front office took care of transportation requirements. Check in was efficient.

Food was below average. Charging GST on service charge. The executive room had a damp feel. The water in the shower was mildly warm. .

Food was good.

I had stayed earlier at the hotel in May 2024. At the time of check-out on 9th May 2024, I forgot my Aadhaar smart card during check out. After reaching home, I contacted the hotel about my Aadhaar card and they acknowledged it is with them. I asked them to courier it to my home address, to which they said they cannot do so and asked me to collect it whenever I check-in next time at this hotel. So during my current stay at the time of check-in on 31st July 2024 I asked the receptionist about my Aadhaar card. I was now told that they cannot find it anywhere. It is lost. I did not like this and I will consider the hotel responsible for the loss of my Aadhaar card.

Central locationConvenienceCleanComfortable beds

NA

Good Hotel with good restaurant and decent sized rooms

They should now upgrade to multipin connectors for universal use.

The reception, staff at restaurant, cleanliness, ambience etc. were excellent and suited my mood.

The staff was very cordial and their pleasant reception and service in the restaurant were unforgettable

Properly maintained rooms,good parking available, restaurant is good.

Food served is Room is very expensive almost double the price than what it is in the restaurant.Service charge cannot be so high.Food needs a llllloooooootttttt of improvement for the price they are charging.Complimentary breakfast was good

Good breakfast, convenient location.Very friendly, courteous and helpful staff everywhere.

Pillows :)Bathroom didn't have an exhaust fan!

central good food wifi etc air con was working as 40 plus

everything was fine

The highlight of my stay was the staff. I don't know if they are professionally trained in Hotel Management college or not , but all of them have a great natural warmth and right aptitude for hospitality. Breakfast was very nice and had reasonably wide variety. On 6 th June morning, the breakfast was shifted to first floor, which was alright. However, I preferred ground floor. Can't provide any specific reason for that.

The swimming pool area can be made a bit more happening and attractive even with same size of pool. Contemporary decor and some good pool music should do the trick. Furniture there also needs attention.The only real bad experience was in the ground floor bar where I went on 4th June evening for a beer. The bill was 683₹, I gave 1000₹ and guy at cash simply returned me 300₹ and didn't even blink. Didn't even ask me if I could pay by card because he doesn't haven change. Or simply apologize and promise that it will be adjusted in next bill or something was. As if correct change is not even necessary. That got me really really upset. Spoke to duty manager and bar manager whose overall approach was just to apologize without any real sincerity and brush the incident under the carpet.

Breakfast buffet was very sumptuous Staff are very attentive and welcoming Very accommodative

A mini fridge would have been better and make it a 5 star hotel.

Staff were courteous and helpful without being servile. Most everything else was as expected in the price bracket. Plenty of bottled drinking water was provided with the room. A small touch I particularly liked was that the bedside telephone included a clock and a set of charger cables with (I think) four different connectors.

Soundproofing could be improved; on Saturday night there was loud thumping party bass coming from somewhere, perhaps outside, perhaps within the hotel, which lasted till well past 11 PM. Many small details are getting rather old and should be renovated sooner rather than later (aged furniture, ugly-looking and mouldy bathroom caulking, weathered laminate floor).

They gave us an extension of stay as well as early check in.

Complimentary breakfast was only given for one day, so it will be good if is provided all the days of our stay

best hotel in Kakanada, stayed in a few, good food helpful staff, good facilities

pool side dining

spa